Payouts and Trading
The OptionStars offers payouts ranging from 80 percent to 240 percent to their customers. This is definitely one of the highest payouts in the industry. The highest payouts are available in the turbo type trading while other types of trading offer different payouts. The trading options are also vast to suit all the category of traders from novice to seasoned. It offers a variety of expiry options including tick-by-tick, 60 seconds, 300 seconds, 15 minutes, 30 minutes, 1 hour, 4 hours, and 24 hours. It also offers a variety of option types including digital, range, touch up/down, turbo, one-touch, forex and 5 ticks to their customers.
The company offers more than 200 assets for the trading including global indices, global stocks, currency pairs, commodities and select futures of popular indices. The array of assets and types of trading options can satiate entire gamut of traders. It is also heartening to see that the website is optimized for mobile platforms so that the traders who prefer to trade while traveling can take the advantage of the same. The mobile application has been developed for android platform and IOS platform to cover almost 95 percent of the mobile market. The mobile app is available through Google Play Store and Apple App Store for the downloads.
The OptionStars was established in 2015 and is owned and operated by the company named Novox Capital Ltd which is located at Nicosia , Cyprus.
The Novox Capital Ltd is licensed by the CySEC (Cyprus Securities and Exchange Commission) and has been awarded license number 224/14 dated 04/02/2014. You can check the registration details by CySEC site. Brokerage company accepts non-EU customers through OptionStars Global, which is an unlicensed broker.
To service their clients, the OptionStars uses skype, live chat, phone, and e-mail as their preferred mode of communication. The company has set-up a 24 by 7 service center which addresses the customer complaints in multiple languages. The website is also developed in multiple languages to cater to the global consumer base and the languages include English, French, Dutch, Russian, Italian, Spanish and Arabic.
The customer support is available through an e-mail. The company has set-up its call centers at four major destinations including United Kingdom, Canada, Germany, and Australia. The OptionStars global office is open during weekdays (Monday to Thursday) between 7:00 am to 11:00 pm (GMT), on Fridays it is open between 7:00 am to 9:00 pm (GMT) while it is closed on Sunday.